# Visa Team Lead

**Company:** WorkFlex
**Department:** Compliance
**Remote status:** Fully Remote

##### **➡️ About the job**

Are you an ambitious **Team Lead Visa Operations** ready to embark on an exciting journey and shape the future of compliance in the world of remote work? Join us at WorkFlex – the fastest-growing startup in Germany, backed by financing from a renowned VC fund and angel investors!

WorkFlex is a B2B SaaS company that supports organisations in enabling their employees to work from abroad, e.g. to compliantly do workations and business travel abroad. With 500+ clients, 20.000 handled trips and over 500 years of compliant workations, we're just getting started.

##### **🎯 What you will do:**

- Lead and mentor a team of short-term visa operations specialists, providing guidance and support as needed.

- Own global business visa cases across multiple jurisdictions, ensuring timely submissions and approvals.

- Act as an escalation point for complex or urgent requests, balancing compliance and business needs.

- Monitor and interpret global visa regulations to ensure our WorkFlex logic remains current and compliant.

- Drive the growth and scalability of our visa service offering, supporting new client launches, cross-sell opportunities, and strategic partnerships.

- Identify and implement improvements to documentation, workflows, tools, and case tracking.

- Collaborate with leadership on service roadmap planning, operational margin considerations, and future-facing process enhancements.

- Act as a key contact for visa-related topics and represent the function in internal or external interactions.

**⭐ What you need to succeed**

- Proficiency in both English & German; French is a Plus.

- 3+ years of experience in visa & immigration service – with focus on short-term visas.

- Strong global understanding of international business visa processes (incl. Visa runs, appointments scheduling), documentation, and requirements across key regions (e.g. EU, US, APAC, Middle East).

- Experience leading or mentoring a team, ideally in an operational or client-service setting.

- High attention to detail and strong time-management skills to ensure efficient visa processing – with a client first mindset.

- A passion for working in international teams and an affinity for tech-driven environments.

- Comfort working cross-functionally in a fast-paced, globally distributed organization.

**🚀 Why Join Us At WorkFlex**

- Contribute to building the future of the fastest-growing HR Tech startup in Germany backed by prominent customers such as Scout24, Vodafone, BioNTech, and others, as well as funding from top-tier VC and angel investors.

- Competitive salary and VSOPs (Virtual Stock Options) to share in our success.

- A monthly budget of €200 to spend on 🏢 co-working space and/or 🏃‍♀️ sports subscriptions.

- Work from anywhere in a remote-only company and go on workations for up to 183 days a year.

- Merit-based culture with substantial growth opportunities.

- Trust-based work – organize your own schedule. We want to celebrate results, not hours spent working.

- Collaborative team culture where everyone's input is valued to shape the sales efforts, approaches, and processes.

_We may use AI-assisted tools to support parts of our recruitment process. These tools help our team review applications more efficiently, and all hiring decisions are made by humans._

_This position is no longer accepting applications._